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All plans include:
IT Admin Management Portal
LogMeIn Pro Remote Manage
Fully Tested MS Patching
Webroot Pro SecureAnywhere
JDIS Approved Patches
CryptoPrevent Premium
All plans include:
IT Admin Management Portal
LogMeIn Pro Remote Manage
Webroot Pro SecureAnywhere
24/7 Monitoring & Alerting
Proactive Server Maintenance
Custom Application Alerting
All plans include:
IT Admin Management Portal
Automatic Network Mapping
User NetFlow Data and Usage
Automatic Config Backups
Customized Real-Time Alerting
Remote Device Management
All plans include:
IT Admin Management Portal
Mobile Device Management
Mobile App Management
Container Application
Mobile Expense Management
Secure Mobile Mail & Chat
Desktop & Laptop Management | Pro | Premium | Enterprise |
---|---|---|---|
Administrator Portal for Internal Monitoring & Device Management | ✔ | ✔ | ✔ |
Unlimited Training & Support for IT Staff | ✔ | ✔ | ✔ |
Remote Access for Company Employees | ✔ | ✔ | ✔ |
*LogMeIn Pro Remote Control* | ✔ | ✔ | ✔ |
Bi-Weekly Temorary File and Debris Removal | ✔ | ✔ | ✔ |
Hardware Performance Reporting | ✔ | ✔ | ✔ |
Antivirus Management & Real time Scans | ✔ | ✔ | ✔ |
Intel vPro AMT & Wake On Lan Integration | ✔ | ✔ | ✔ |
Web-based Management Portal | ✔ | ✔ | ✔ |
Desktop Performance Monitoring | ✔ | ✔ | ✔ |
Comprehensive Administrative Scripting Center | ✔ | ✔ | ✔ |
Patch and Policy Management | ✔ | ✔ | ✔ |
Client Communicator with Self-Help Center for End-Users | ✔ | ✔ | ✔ |
*Webroot SecureAnywhere EndPoint Protection* | ✔ | ✔ | ✔ |
Customizable Critical and Non-Critical Alerts | ✔ | ✔ | ✔ |
*CryptoPrevent Premium Anti-Ransomeware* | ✔ | ✔ | ✔ |
Software Auditing Reports | ✔ | ✔ | ✔ |
Hardware Asset Reports | ✔ | ✔ | ✔ |
Performance & Preventative Maintenance Reports | ✔ | ✔ | ✔ |
*JDIS Approved Patch Whitelisting* | ✔ | ✔ | ✔ |
JDIS Auditing Application | ✔ | ✔ | ✔ |
Ticket Based Workflow | ✔ | ✔ | ✔ |
Ticket Escalation with steps to resolution | ✔ | ✔ | ✔ |
Multi-Vendor Antivirus Management | ✔ | ✔ | ✔ |
Real Time Application Monitoring | ✔ | ✔ | ✔ |
Desktop & Laptop Management (continued) | Pro | Premium | Enterprise |
---|---|---|---|
*Webroot DNS Protection & Content Filtering* | ✔ | ✔ | |
Block Malware, Ransomware, Malacious Sites, & Phishing Attacks | ✔ | ✔ | |
Fully Managed Patch deployment by Sedona Technologies | ✔ | ✔ | |
*Webroot Security Awareness Training for end-users* | ✔ | ✔ | |
*Profile Risk Scoring & Proactive Threat Reduction* | ✔ | ✔ | |
*Fully Managed Threat Detection & Removal* | ✔ | ✔ | |
*Real Time Dark Web Monitoring & Risk Assessments* | ✔ | ✔ | |
*Quarterly Network, Security, & PCI Compliance Assessments* | ✔ | ✔ | |
*John Deere Application Troubleshooting & Problem Resolution* | ✔ | ||
System performance analysis & troubleshooting | ✔ | ||
*Unlimited End-User Support with US Based Helpdesk* | ✔ | ||
Full remote problem resolution by Sedona Technologies | ✔ |
Server Features | Pro | Premium | Enterprise |
---|---|---|---|
Administrator Portal for Internal Monitoring & Device Management | ✔ | ✔ | ✔ |
Unlimited Training & Support for IT Staff | ✔ | ✔ | ✔ |
Remote Access for Company Employees | ✔ | ✔ | ✔ |
*LogMeIn Pro Remote Control Software* | ✔ | ✔ | ✔ |
Hardware Performance Reporting | ✔ | ✔ | ✔ |
JDIS Approved Patch Whitelisting | ✔ | ✔ | ✔ |
Antivirus Management & Real time Scans | ✔ | ✔ | ✔ |
Integrated Lights Out (iLO) Management | ✔ | ✔ | ✔ |
Customizable Critical and Non-Critical Alerts | ✔ | ✔ | ✔ |
Server Performance Monitoring | ✔ | ✔ | ✔ |
Comprehensive Administrative Scripting Center | ✔ | ✔ | ✔ |
Patch and Policy Management | ✔ | ✔ | ✔ |
*Webroot SecureAnywhere Antivirus Software* | ✔ | ✔ | ✔ |
Software Auditing Reports | ✔ | ✔ | ✔ |
Hardware Asset Reporting | ✔ | ✔ | ✔ |
Performance & Preventative Maintenance Reports | ✔ | ✔ | ✔ |
Ticket Based Workflow | ✔ | ✔ | ✔ |
Ticket Escalation with steps to resolution | ✔ | ✔ | ✔ |
Multi-Vendor Antivirus Management | ✔ | ✔ | ✔ |
Real Time Application Monitoring | ✔ | ✔ | ✔ |
Remote Server Management | ✔ | ✔ | ✔ |
Real Time Up/Down Monitoring of Routers, Devices, Printers, etc. | ✔ | ✔ | ✔ |
Real Time customizable critical and non-critical alerts | ✔ | ✔ | ✔ |
Server Features (continued) | Pro | Premium | Enterprise |
---|---|---|---|
Remote restart of Server services by Sedona Technologies | ✔ | ✔ | |
Virus & Malware Removal | ✔ | ✔ | |
Windows, Hyper-V, VMWare, and Linux Support | ✔ | ✔ | |
Full remote problem resolution by Sedona Technologies | ✔ | ✔ | |
Patch Deployment & Management by Sedona Technologies | ✔ | ✔ | |
Discounted Server Project Services | ✔ | ✔ | |
Proactive or on-demand server restart | ✔ | ||
Global policy troubleshooting | ✔ | ||
System performance analysis & troubleshooting | ✔ | ||
MS Exchange health check & defragmentation | ✔ | ||
MS Service Pack installation | ✔ | ||
Quarterly Network, Security, & PCI Compliance Assessments | ✔ | ||
Custom Scripting | ✔ |
Network Features | Pro | Premium | Enterprise |
---|---|---|---|
Administrator Portal for Internal Monitoring & Device Management | ✔ | ✔ | ✔ |
Unlimited Training & Support for IT Staff | ✔ | ✔ | ✔ |
Automated Network Mapping | ✔ | ✔ | ✔ |
Network Map Search, Filter, & Export | ✔ | ✔ | ✔ |
Automated Inventory & Network Documentation | ✔ | ✔ | ✔ |
Device Password Management | ✔ | ✔ | ✔ |
Automatic IP Address Management | ✔ | ✔ | ✔ |
Preconfigure and Customizable Alerts & Notifications | ✔ | ✔ | ✔ |
Rich Statistics and Network Health Status | ✔ | ✔ | ✔ |
Live & Historic Network Data stored for 10 years | ✔ | ✔ | ✔ |
Inventory and Service Monitoring all Network Devices | ✔ | ✔ | ✔ |
Context-aware data with Actionable Information | ✔ | ✔ | ✔ |
Network Evidence & Detection | ✔ | ✔ | ✔ |
Configuration Restore with Multiple Version History | ✔ | ✔ | ✔ |
Configuration Management & Config Comparison | ✔ | ✔ | ✔ |
Manage Devices in Portal via Telnet or SSH | ✔ | ✔ | ✔ |
Ticket Based Workflow | ✔ | ✔ | ✔ |
Ticket Escalation with steps to resolution | ✔ | ✔ | ✔ |
Remote Device Management | ✔ | ✔ | ✔ |
Real Time Up/Down Monitoring of Routers, Devices, Printers, etc. | ✔ | ✔ | ✔ |
Real Time customizable critical and non-critical alerts | ✔ | ✔ | ✔ |
Network Features (continued) | Pro | Premium | Enterprise |
---|---|---|---|
Configuration Analytics & Network Improvement Suggestions | ✔ | ✔ | |
Netflow & User Data Analytics | ✔ | ✔ | |
Discounted Project Services | ✔ | ✔ | |
Alert "Noise" Removal and Organization by Sedona Technolgoies | ✔ | ✔ | |
Remote restart of Network services by Sedona Technologies | ✔ | ||
System performance analysis & troubleshooting | ✔ | ||
Manually Check, Test, and Verify Config Backups | ✔ | ||
Quarterly Network, Security, & PCI Compliance Assessments | ✔ | ||
Network Design Improvement Suggestions and Cost Saving Analysis | ✔ |
Mobile Device Management Features | Pro | Premium | Enterprise |
---|---|---|---|
Administrator Portal for Internal Monitoring & Device Management | ✔ | ✔ | ✔ |
Unlimited Training & Support for IT Staff | ✔ | ✔ | ✔ |
Mobile Application Managment with Container App | ✔ | ✔ | ✔ |
Mobile Expense Management | ✔ | ✔ | ✔ |
Secure Mobile Chat | ✔ | ✔ | ✔ |
Secure Mobile Mail | ✔ | ✔ | ✔ |
Antivirus Management & Real time Scans | ✔ | ✔ | |
Secure Mobile Browser | ✔ | ✔ | |
Gateway for Content | ✔ | ✔ | |
Mobile Application Security | ✔ | ✔ | |
Gateway for Apps | ✔ | ✔ | |
Mobile Identity Management | ✔ | ✔ | |
Mobile Document Editor | ✔ | ||
Mobile Document Sync | ✔ | ||
Mobile Threat Management | ✔ | ||
Custom Scripting | ✔ |
600 35th Avenue
Moline, IL 61265
1.877.854.3548
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Sedona Technologies is a member of The Sedona Group® of Companies