Free up your time by automating and streamlining IT Support wherever you go


Mobile Device Management

C.R.O.P.S. answers the MDM challenge, with an easy-to-use platform that simplifies the management of personal devices – without compromising the user experience, security, or privacy. 

Advanced Security

In addition to securely being able to manage all your passwords in one place, C.R.O.P.S. integrates with McAfee and all major antivirus providers and even comes with corporate versions of Webroot and Malwarebytes.

Easy-to-Use Scripting

C.R.O.P.S. provides an extensive library of pre-created scripts you can use to help automate tasks and monitor systems. No programming is required. All scripts are deployed through an easy-to-use visual web interface. 

Automated Patching 

Microsoft patching has become a critical and time-consuming task. While automatic updates simplify patch deployment, Sedona Technologies and our JDIS partnership will fully test patches in several environments to ensure they are reliable before adding them to automatic deployments. 

Network Management

New to CROPS in 2017 is our Network Monitoring & Management.  Within minutes you'll see a full map of your entire network at all locations and start seeing bottlenecks.  Everything from user traffic to bandwidth control to printer alerts to advanced network troubleshooting.

Asset and Inventory Scans 

Scans are scheduled to run weekly to capture hardware, software, and operating system settings from users’ desktops. This data is reported back to our data center in Moline, IL and is reported automatically in the C.R.O.P.S. portal. 

Remote Monitoring

In order to improve workflow efficiencies and ensure consistent, first-rate end-user experience, dealerships with C.R.O.P.S. rely on our robust desktop, server, and network management and monitoring platform.  C.R.O.P.S. is designed to simplify and improve the management and mainteance of various computing environments for any type of dealership. 

Executive Reporting

C.R.O.P.S. provides three Executive Reports: On-Demand Executive, Monthly Executive (short), and Monthly Executive (detailed) these help demonstrate the value of the system for IT Managers and Business Owners. You can also track warranty information, customize your own hardware reports, pull browswer history, and much much more.

Technical Alerting

Alerts are based on conditional monitoring configured by our service delivery managers that continuously capture, document and update the intelligent monitoring system. For every alert that is generated, there is a knowledge base entry recommending a resolution to the issue. This limits the troubleshooting required and speeds resolution time for server alerts.
  We can be proactive with the tools we have available to us with C.R.O.P.S. by taking care of potential problems most of the time before the user even realizes they have a problem. With the tools we have available in C.R.O.P.S., we save time and money on all things IT related by leveraging the remote access features saving us from having to travel to a location needlessly to check on computer specifications without disturbing the user as well as numerous other tasks. We no longer keep our computer inventory on spreadsheets or in notebooks because everything we need to keep track of is at our fingertips with the reports we have available and up to date at all times. This has allowed us to develop an asset management and replacement plan helping to save money as well. C.R.O.P.S. has been extremely beneficial to our organization.  

Marianne Parris, TriGreen Equipment

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Free up your time by automating and streamlining IT Support wherever you go.